Privacy Policy

Propulsion Québec ("we", "our", "us") is committed to protecting the privacy of visitors to this website and users of our services. This policy describes the personal information we collect, how we use it, with whom we share it, and your rights under Québec's Law 25 (An Act to modernize legislative provisions as regards the protection of personal information) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Data Protection Officer

Propulsion Québec is responsible for the personal information collected through its operations. For any question about this policy or your rights, you may contact our data protection officer at info@propulsionquebec.com.

Personal information we collect

Depending on how you interact with our site, we may collect the following:

• Contact details (first name, last name, email, phone, role, organization) when you submit a membership or program application.
• Email address when you subscribe to our newsletter.
• Information about your organization (size, sector, website) when you apply for membership.
• Anonymized browsing data (pages visited, duration, referrer) when analytics cookies are enabled with your consent.

Purposes of collection

We use your personal information only for the following purposes:

• To process your application to Propulsion Québec or your request for information about our programs.
• To send you the newsletter you subscribed to (you may unsubscribe at any time).
• To improve our site and communications through anonymized statistics, when you consent.

Third parties we share information with

We use the following third-party services to operate our site and communications. These providers only use your information for the purposes for which it was provided, under contractual confidentiality obligations:

• Mailchimp — newsletter delivery (Intuit Inc., United States).
• Zoho CRM — membership and program application processing (Zoho Corporation, Canada/United States).
• Supabase — database hosting (Supabase Inc., United States).
• Google reCAPTCHA Enterprise — protection against automated form submissions (Google LLC, United States).
• Vercel — site hosting and delivery (Vercel Inc., United States).

Hosting and transfers outside Québec

Some of our providers host data in the United States or elsewhere outside Québec. Before any transfer, we conduct a privacy impact assessment in accordance with Law 25 and ensure the data receives a level of protection equivalent to that required by Québec law.

Your rights

You have the following rights regarding your personal information:

• Right of access: obtain a copy of the information we hold about you.
• Right of rectification: have inaccurate or incomplete information corrected.
• Right to portability: receive your information in a structured, commonly used technological format.
• Right to withdraw consent: withdraw your consent to the collection or use of your information at any time (this may limit our ability to offer certain services).

Retention

We retain your personal information only for as long as needed to fulfill the purposes for which it was collected, or until you withdraw your consent. Newsletter subscriptions are retained as long as you remain subscribed. Membership records are kept for the duration of the contractual relationship and then for the period required by law.

Contact us

To exercise your rights, withdraw your consent, or for any question about your personal information, you may contact our data protection officer:

Data Protection Officer: info@propulsionquebec.com

Changes to this policy

We may update this policy from time to time. The date of the most recent update appears at the top of the page. When changes are significant, we will notify you through a site notice or by email.