ImpulsionMTL

Smart, Safe & Sustainable

Sharon Fleming

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Director, Fleet Services, The City of Calgary

Sharon Fleming leads her team by instilling a best value, citizen-centered approach to make life better every day for Calgarians.

Sharon’s team is responsible for managing nearly 4000 vehicles and pieces of equipment (owned and managed) that make up The City of Calgary’s fleet. This includes complete lifecycle management from engineering, acquisition, fabrication, commissioning, training, maintenance, and decommissioning. Efforts are managed through six maintenance facilities, a body shop, and a fabrication shop.

Sharon’s strengths in strategic planning, business management, process improvement, customer service and IT strategy keep The City moving with innovative approaches and solutions. Sharon and her team were honoured with “Most Innovative Fleet Management Strategy” at the 2019 Future Fleet Forum and the “Technical Innovation” Award from the American Public Works Associate – Alberta Chapter.

Sharon has recently rolled out a SMART Fleet program for The City of Calgary that establishes a plan for improving green and safe driving practices for operators, a car share program to help increase fleet utilization, and work practice improvements to better leverage Fleet’s work management solution and improve data quality and reliability.

Prior to joining The City of Calgary, Sharon worked in various roles at The City of Toronto with significant management experience in public works administration, information technology, waste and recycling, and fleet. During her tenure there, Sharon was instrumental in several strategic change initiatives including the 311 Toronto Contact Centre; eService Strategy; transition to a rate-based Solid Waste Utility; and a new business model for Fleet Services. Sharon holds a Master of Business Administration (MBA) from the Schulich School of Business, York University and a Bachelor of Business Administration (BBA) from Wilfrid Laurier University.

A proud mother of three girls, Sharon enjoys racquet sports, sailing, and skiing.